Privacy Policy

1. Introduction

WTC Capital & Holdings ("we," "us," "our," or the "Company") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide to Us

• Contact information (name, email address, phone number, mailing address)
• Financial and investment information (as applicable to our services)
• Identification information (government-issued ID, date of birth, tax identification numbers)
• Account credentials
• Communications you send to us (inquiries, feedback, support requests)
• Any other information you voluntarily provide

2.2 Information Collected Automatically

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, links clicked)
• Cookies and similar tracking technologies
• Approximate geographic location

2.3 Information from Third Parties

• Information from business partners, affiliates, or service providers
• Publicly available information
• Information from identity verification or credit reporting services (where applicable)

3. How We Use Your Information

We may use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and manage accounts
• Communicate with you, including responding to inquiries and sending updates
• Comply with legal, regulatory, and contractual obligations (including anti-money laundering and know-your-customer requirements, where applicable)
• Improve and personalize our website and services
• Detect, prevent, and address fraud, security issues, or technical problems
• Send marketing communications, where permitted, and in accordance with your preferences
• Conduct internal research, analytics, and reporting

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers who perform functions on our behalf (e.g., IT support, payment processing, compliance services)
• Professional advisors such as auditors, attorneys, and accountants
• Regulatory and government authorities where required by law or to comply with legal obligations
• Business partners or affiliates involved in providing our services
• Successors in the event of a merger, acquisition, financing, or sale of assets
• Other parties with your consent or at your direction

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze site traffic, and understand usage patterns. You can control cookie preferences through your browser settings, though disabling cookies may affect certain website functionality.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (including recordkeeping obligations applicable to financial services).

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal and regulatory exceptions
• Opt out of marketing communications
• Object to or restrict certain processing of your information
• Request portability of your information

To exercise any of these rights, please contact us using the information in Section 12 below.

9. Third-Party Links

Our website or communications may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

11. International Data Transfers

If you are accessing our services from outside the country in which our servers or offices are located, your information may be transferred to, stored, and processed in a different jurisdiction with different data protection laws than your own.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

WTC Capital & Holdings at wtccandh@outlook.com

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the revised policy on this page with an updated "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the revised policy.

Disclaimer

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.